Customer experience

The 4 Ws of customer retention: A data-driven approach for Retail and CPG industries

Grid Dynamics Market Analyst

Grid Dynamics Market Analyst

March 11, 2024

Next best action solution for commercial pharma

Yuliya Babych

Yuliya Babych

February 16, 2024

Improving product ranking in e-commerce with sparse neural search

Stanislav Stolpovskiy

Stanislav Stolpovskiy

January 23, 2024

Cover photo multi-armed bandits

Harnessing multi-armed bandits for optimized coupon recommendations

Vladimir Eremin

Vladimir Eremin

October 5, 2023

Multimodal biomedical AI cover

Multimodal biomedical AI: Applications and challenges in pharma, MedTech, and healthcare

Grid Dynamics Market Analyst

Grid Dynamics Market Analyst

May 10, 2023

Pills produced by one of 500 Fortune pharma companies

Next best action analytics for enhanced HCP commercial engagement for a Fortune 500 pharma company

Grid Dynamics Market Analyst

Grid Dynamics Market Analyst

April 13, 2023

From design to delivery cover

From design to delivery: The role of artificial intelligence in the automotive industry

Dana R. Wolfe

Dana R. Wolfe

April 11, 2023

Next Best Action for Commercial Pharma: A Starter Kit

Next best action for commercial pharma: a starter kit

Grid Dynamics Market Analyst

Grid Dynamics Market Analyst

March 31, 2023

Reimagining customer experience in the telecom industry with AI-powered e-commerce search

Reimagining customer experience in the telecom industry with AI-powered e-commerce search

Grid Dynamics Market Analyst

Grid Dynamics Market Analyst

March 23, 2023

The future of the financial industry: 3 critical customer 360 and personalization trends

The future of the financial industry: 3 critical Customer 360 and personalization trends

Alia Shkurdoda

Alia Shkurdoda

March 16, 2023

Revolutionizing Financial Services: AI and ML-driven customer 360 and personalization

Revolutionizing financial services: Ai and ML-driven customer 360 and personalization

Kate Tsurkan

Kate Tsurkan

March 10, 2023

Search & Recommendations

Search & recommendations

Grid Dynamics Market Analyst

Grid Dynamics Market Analyst

November 2, 2022

Churn analytics in the technology and telecom industries using Google Vertex AI

Churn analytics in the technology and telecom industries using Google Vertex AI

Marko Nikolic

Marko Nikolic

October 26, 2022

How insurtechs are transforming the insurance industry

How insurtechs are transforming the insurance industry

Alia Shkurdoda

Alia Shkurdoda

October 25, 2022

Personalized e-commerce product recommendations

Personalized e-commerce product recommendations

Aleksey Romanov

Aleksey Romanov

August 25, 2022

Semantic search for the chemicals B2B marketplace: A Knowde case study

Semantic search for the chemicals B2B marketplace: A Knowde case study

Eugene Steinberg

Eugene Steinberg

August 16, 2022

Enhance customer 360° views in insurance with predictive analytics and AI in the cloud

Enhance customer 360° views in insurance with predictive analytics and AI in the cloud

Grid Dynamics Market Analyst

Grid Dynamics Market Analyst

August 4, 2022

Next Best Action (NBA) to augment customer engagement in Commercial Pharma

Next best action (NBA) to augment customer engagement in commercial pharma

Bhavana Ramesh

Bhavana Ramesh

August 2, 2022

Designing an objective function for personalization in pharmaceutical marketing

Designing an objective function for personalization in pharmaceutical marketing

Bhavana Ramesh

Bhavana Ramesh

August 2, 2022

Operationalizing Next Best Action in Commercial Pharma: A Blueprint

Operationalizing next best action in commercial pharma: A blueprint

Bhavana Ramesh

Bhavana Ramesh

August 2, 2022

AI & Machine Learning Will Transform The Customer Experience

AI & machine learning will transform the customer experience

Dharmendra Kapadia

Dharmendra Kapadia

June 3, 2022

Insurance customer 360: automate, personalize, accelerate and grow customer acquisitions with AI and ML

Insurance customer 360: Automate, personalize, accelerate and grow customer acquisitions with AI and ML

Kate Tsurkan

Kate Tsurkan

May 26, 2022

Enhance customer experience with Multi-Language Semantic Search

Enhance customer experience with multi-language semantic search

Oleg Savrasov

Oleg Savrasov

March 31, 2022

A digital go-to-market strategy for forward-thinking manufacturers

A digital go-to-market strategy for forward-thinking manufacturers

Kate Tsurkan

Kate Tsurkan

March 24, 2022

STAMP session-based recommender

Stamp session-based recommender

Alexander Kuzmenko

Alexander Kuzmenko

March 10, 2022

Personalized session-based recommendations for a fortune 500 retailer

Personalized session-based recommendations for a Fortune 500 retailer

Konstantin Speransky

Konstantin Speransky

February 11, 2022

6 Personalization Challenges That Next Best Action Will Help You Solve (And How)

6 personalization challenges that next best action will help you solve (and how)

Ilya Katsov

Ilya Katsov

October 4, 2021

Semantic query parsing with Lucidworks Fusion: Key to understanding search queries

Semantic query parsing with Lucidworks Fusion: Key to understanding your search queries

Egor Shchaev

Egor Shchaev

September 23, 2021

Semantic query parsing with Lucidworks Fusion: Key to understanding search queries

Semantic query parsing with Lucidworks Fusion: Key to understanding search queries

Egor Shchaev

Egor Shchaev

September 23, 2021

How to build and evaluate a Next Best Action model for customer churn prevention

How to build and evaluate a next best action model for customer churn prevention

Gulnara Minasyan

Gulnara Minasyan

July 29, 2021

Semantic query parsing blueprint

Semantic query parsing blueprint

Eugene Steinberg

Eugene Steinberg

September 16, 2020

Vector space retrieval model for e-commerce

Vector space retrieval model for e-commerce

Stanislav Stolpovskiy

Stanislav Stolpovskiy

September 4, 2020

Moving from Endeca to Elasticsearch: High-performance auto parts search

High-performance auto parts search: Moving from Endeca to Elasticsearch

Eugene Steinberg

Eugene Steinberg

June 23, 2020

Boosting product discovery with semantic search

Boosting product discovery with semantic search

Dmitry Sobolev

Dmitry Sobolev

March 13, 2020

Smart autocomplete for Replacements.com drives revenue

Smart autocomplete for Replacements.com drives revenue

Eugene Steinberg

Eugene Steinberg

March 12, 2020

Tiered machine learned ranking improves relevance for the retail search

Tiered machine learned ranking improves relevance for the retail search

Eugene Steinberg

Eugene Steinberg

March 3, 2020

Not your father’s search engine: a brief history of retail search

Not your father’s search engine: A brief history of retail search

Eugene Steinberg

Eugene Steinberg

January 23, 2020

Semantic vector search: the new frontier in product discovery

Semantic vector search: The new frontier in product discovery

Eugene Steinberg

Eugene Steinberg

January 9, 2020

Smart autocomplete best practices: improve search relevance and sales

Smart autocomplete best practices: Improve search relevance and sales

Dmitry Sobolev

Dmitry Sobolev

April 11, 2019