We help business and technology leaders plan and execute digital experience programs with major business impacts:
Transform your digital customer experience
Omnichannel platform
An extensible omnichannel digital customer experience platform that ensures seamless customer engagement is the foundation of competitive advantage in many industries, including retail, high-tech, media, and finance.
We have built omnichannel platforms that accelerate digital growth and increase conversion at $10B revenue scale for Fortune-1000 companies, and have deep experience in virtually all aspects and components of such platforms, from interfaces (mobile, web, conversational, PoS) to back-end (search, catalog, pricing engine, loyalty, cart, checkout, inventory, order management) to cloud infrastructure and DevOps.
Product discovery
Product search and browsing play the central role in virtually all omnichannel commerce solutions, and determine the quality of user experience as well as conversion rates. We have increased conversion rates by over 20% with AI-powered search engines for the world’s largest retailers and many smaller companies, and offer many innovative solutions in this area, including semantic search and visual search.
Personalization and engagement
In the digital world, it is hardly possible to create engaging customer experiences without strong technical capabilities. We help our clients to develop advanced loyalty systems, pricing and offer engines, and customer data platforms that create a strong foundation for efficient and intelligent customer communications. We also integrate these systems with marketing cloud products and data provides, develop personalization models, and other advanced components needed for winning the competition for customers.
Innovative experiences
Competition, already-high industry standards, and demanding consumers require continuous experimentation with customer experiences and innovation. We offer emerging technology solutions such as augmented reality and conversational user interfaces that help to take the customer experience to a new level.
Industries
We create digital experience platforms for many companies in the retail, finance, and technology industries.
Retail
We have been working with the largest US retailers for more than a decade, helping them to withstand the competition with Amazon and develop e-commerce solutions that include hundreds of systems and services.
Insurance and finance
We help finance and insurance companies to develop mobile applications, create omnichannel platforms, and improve user interfaces to take their services to the new level.
High-tech
We help media and high-tech companies create data processing infrastructures and models that power their customer analytics and advanced personalization.
Our latest thinking on data and analytics
Our clients
RETAIL
HI-TECH
MANUFACTURING & CPG
FINANCE & INSURANCE
HEALTHCARE
Accelerate your innovations
We provide flexible engagement options to design and build a customer intelligence and analytics solution for your enterprise. Contact us today to start with a workshop, discovery, or POC.
Workshops
We offer free workshops with our top experts to discuss your challenges, potential areas of improvement, and industry best practices.
Proof of concept
If you have already identified a specific use case that can be solved using data science and other customer intelligence technologies, we usually can start with a 4–8 week proof-of-concept project to deliver tangible results for your enterprise.
Discovery
If you are in the stage of requirements analysis and strategy development, we can start with a 2–3 week discovery phase to identify right use cases for customer intelligence and personalization, design your solution using industry best practices, and build an implementation roadmap.
All digital transformation solutions
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