quote To deploy production-ready LLM applications at scale, businesses must leverage LLMOps to address the unique operational challenges that traditional MLOps cannot handle. LLMs require vast, diverse data, precise tuning, and continuous monitoring with advanced safeguards to ensure accuracy, fairness, and security. LLMOps is specifically designed to support these needs, tackling issues like data diversity, prompt engineering, and real-time output evaluation, while supporting advanced metrics for fairness, reliability, and interoperability.

Don’t treat LLM projects as standalone developments without proper operational practices, as this can lead to technical debt, higher costs, inefficiencies, and security risks due to the inability to reuse existing MLOps infrastructure.

Explore the unique development lifecycle of an LLM, which includes complex stages such as data intake, preparation, engineering, model fine-tuning, deployment, and monitoring.

Learn how LLMOps provides tools and best practices to meet the unique demands of training, deploying, and maintaining LLMs, introducing significant adjustments to the standard machine learning workflow, driven by various problem domains, data modalities, industry applications, and cloud environments.

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Integrate domain-specific training data in real-time using RAG

Where general-purpose LLMs trained on public data often struggle with hallucinations—plausible but false information—the RAG approach enables real-time integration of domain-specific data from a company’s knowledge base (an automotive company, for example) eliminating the need for constant retraining and offering a more affordable, secure, and reliable alternative for business use.

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Tackle recurrent LLM application development challenges

Resolve challenges in RAG and LLM applications—such as document preprocessing and indexing, protection against bad actors, cost efficiency, safety, compliance, and performance bottlenecks—by leveraging advanced LLMOps techniques.

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Maximize business outcomes by managing open-source and closed-source LLMs with LLMOps

Optimize your LLM strategy by combining open-source and closed-source models. Leverage state-of-the-art closed-source models for advanced tasks like text generation, and use open-source models for auxiliary functions such as PII data detection and masking. LLMOps practices support both, delivering tailored solutions for complex business needs.

Key LLMOps techniques

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1. Caching and streaming

Reduce response times and costs using exact match or semantic caching, and improve user interactions through real-time token streaming.

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2. Feature store

Enable low-latency access to real-time data, ensure seamless interoperability between in-house ML models and LLM applications, and keep features continuously updated.

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3. Prompt management

Test, tweak, and optimize your prompts across multiple models, streamline user experience improvements, and automate updates.

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4. Guardrails

Implement solutions to detect toxicity, prevent hallucinations, and validate relevance to secure LLMs, all while keeping flexibility and control over their behavior.

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5. Observability

Establish observability practices for performance metrics tracking, prompt analytics, and user feedback monitoring to ensure optimal performance of your LLM applications.

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6. Model management

Manage your fine-tuned LLM models with ease using advanced model management practices like training dataset tracking, unified model registry, and automatic quality metrics evaluation.

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About the author

Dmitry Mezhensky

Dmitry Mezhensky

Director of Big Data and ML Engineering, Grid Dynamics

Dmitry Mezhensky is a seasoned technology leader with more than 13 years of experience in software development and technical management. As the Director of Big Data and ML Engineering at Grid Dynamics, Dmitry brings a wealth of expertise to his role, having followed a path from Big Data developer to practice management.

Dmitry’s strong leadership skills and experience in setting up, managing, and growing distributed teams have been instrumental in his success. He has worked extensively in both large financial institutions and agile startups, giving him a unique perspective on navigating complex environments. Throughout his career, Dmitry has demonstrated his ability to take on full re-architecture program responsibility and manage programs with significant yearly budgets. He has led distributed teams of up to 100 employees, building high-performing groups by attracting, interviewing, developing, and retaining top talent.

As an Agile practitioner, Dmitry has a proven track record of setting up engineering teams with low management overhead, a transparent and accountable culture, and a high degree of responsibility and product ownership. His ability to create and maintain this type of environment has been key to the success of the teams he has led.

Dmitry’s deep understanding of Big Data and machine learning, coupled with his exceptional leadership skills, make him a valuable asset to the Grid Dynamics team and the clients they serve.

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